- I didn’t receive a coupon I was expecting.
- Do all stores in a Chain participate in the same promotional offers?
- I used a rain check outside of the offer period and didn’t get a coupon.
- Can you tell me why my coupon didn’t print?
- I’m concerned the store where I shopped appeared to be facing an issue with printing coupons. What can be done for customers that missed offers?
- What is a Loyalty Rewards program?
- How are you counting my purchases?
- My household has a few different loyalty cards from the same retailer. Will they all count toward the program?
- Can I earn more than one reward?
- Can I earn my reward on one trip?
- Can I receive more than one reward in one trip?
- How will I receive my reward?
- You are not showing my purchases accurately!
- I didn’t receive an in-store status message!
- I earned a reward but don’t see the status online!
- What is my Loyalty Card balance?
- I never received my reward!
- What information is required in order to request fulfillment for an offer you were expecting?
- How do you validate my transaction qualified for a coupon?
- How long do I have to request fulfillment for an offer I was expecting?
- How long will it take to validate my request for fulfillment after I submit a request?
- How long will it take to get my replacement coupon?
- I received a slightly different coupon than what I expected.
- I shopped after the offer ended and missed out on getting a coupon.
- I never received my rebate after I mailed it in.
- How will I receive my PIN code from fulfillment?
- Why doesn’t my PIN code work?
- Why was my fulfillment rejected?
- Why aren’t Post Office Box addresses accepted for fulfillment?
- How will I know when my fulfillment has been sent?