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I didn’t receive a coupon I was expecting.

If you didn’t receive a coupon you were expecting for an advertised offer, you may want to check to see if you purchased the qualifying size, type or quantity within the offer period.

You may also want to check to make sure the store where you shopped was participating.  You’ll also want to make sure you check-out at a register with a Catalina Printer.   Some Retailers, choose not to have offers print on certain lanes.

Some offers are designed to only be distributed to specific targeted customers based on your Loyalty Card. They are typically, not advertised offers.

By design, some offers will not print a coupon if a coupon was redeemed in the transaction.  If you have a question on this, you may want to check with the Customer Service counter at the store.

If you feel your transaction qualified for an offer, please contact CatalinaMarketing.com Consumer Support.  Or, call 888-826-8766 within 14 days of your transaction.