SAVING WITH COUPON NETWORK

1. Who is Catalina Marketing and E-centives?
2. How do I print YourBucks offers?
3. What are Video Rewards?
4. How do I print Video Rewards coupons?
5. What is the Catalina Savings Printer?
6. Why do I need to install the Catalina Savings Printer to print coupons?
7. What are Printable Coupons?
8. What are YourBucks® Offers?
9. My coupon was lost, stolen, damaged, soiled or expired.
10. Can you tell me what offers are running and where?
11. How do I unsubscribe from Coupon Network?
12. What if my store does not have the products available for an offer?

REGISTRATION

1. Why do I need to register on CouponNetwork.com?
2. What do you do with the information collected during registration?
3. I have forgotten my login information for Digital YourBucks. What should I do?

PRINTING

Mac Printing Issues:

1. I am having trouble printing on my Mac using Safari.
2. I am having trouble printing on my Mac using Google Chrome.
3. I am having trouble printing on my Mac using Firefox.

PC Printing Issues:

1. I am having trouble printing on my PC using Google Chrome.
2. I am having trouble printing on my PC using Firefox.
3. I am having trouble printing on my PC using Internet Explorer.

General Printing Issues:

1. Can you tell me why my coupon didn’t print?
2. What browsers and operating systems are supported for printing?
3. I have issues installing the Catalina Savings Printer. What can I do?
4. How can I tell what my browser and operating system are?
5. What should I do if I am not using the proper browser and Operating System?
6. What should I do if I am running a firewall application such as Norton or McAfee and the Print Activator installation will not work?
7. How can I tell if I have printer issues?
8. What if I got an unexpected error message stating that downloading did not complete?
9. Is the Catalina Savings Printer safe to install on my computer?
10. Do I need to uninstall my old printer plug-in once I download the Catalina Savings Printer?
11. How do I uninstall the Catalina Savings Printer?
12. Can I print from a public computer?
13. What if I don’t have a printer?
14. Can I print coupons without downloading the Catalina Savings Printer?
15. Can you tell me why my coupon didn’t print?

ERROR MESSAGES

1. What if I got an unexpected error message stating that downloading did not complete?
2. Why am I getting a “no longer available” or “exceeded limit” message?
3. Why am I getting a server error message?

TOOLBAR

1. What is the Coupon Network Toolbar?
2. Will the Coupon Network Toolbar work with my Web browser and operating system?
3. How do I install the Coupon Network Toolbar?
4. How do I disable or hide the Coupon Network Toolbar?
5. How do I uninstall the Coupon Network Toolbar entirely?

RETAILERS

1. Why can’t I find YourBucks offers at my favorite store?
2. The retailer would not accept my coupons. What can I do?

LOYALTY REWARDS

1. What is a Loyalty Rewards program?
2. My household has a few different loyalty cards from the same retailer. Will they all count toward the program?
3. Can I receive more than one reward in one trip?
4. I didn’t receive an in-store status message!
5. Can I receive more than one reward in one trip?
6. I didn’t receive an in-store status message!
7. What is a Loyalty Rewards program?
8. My household has a few different loyalty cards from the same retailer. Will they all count toward the program?